Whether it’s a startup, an established company, or even a charity non-profit organization, any professional group can benefit from the support of a good PR firm. The right PR agency can help a business to build and improve their brand image, attract new clients and more. If that wasn’t enough, in times of disaster, a PR group can be on hand to ensure that a brand’s image isn’t permanently damaged.
While many brands know just how valuable a PR firm can be, choosing the right one for your organization isn’t always easy – particularly with so many different options available. With that in mind, here are some tips that could help to make sure that you choose the right PR firm for your marketing and reputation management needs.
Think About Your Goals and Budget
Ultimately, the first thing any company should do before they talk to a PR agency is determine what they want to accomplish with their new strategy. There are PR companies that specialize in everything from online reputation management, to television promotion and more. With that in mind, having a good idea of your goals from day one is a good way to ensure that you pick the right partner.
Companies who know exactly what success should look like by the time their PR agency finishes working on a campaign will be less likely to end up disappointed when they don’t get exactly what they were looking for. Of course, it’s worth noting that the goals a business sets should match their budget to some extent. For instance, a small company can’t expect to get a place on the Today Show with their PR firm if they’re not willing to pay for the privilege.
Research Previous Clients and Check Chemistry
When someone wants to choose a new doctor or lawyer, the first thing they do in this digitally-connected world, is go online and start researching. Before today’s brands sign any contracts with their new PR agency, they need to know that they’re starting a relationship with the right kind of people. A good way to do this is to go on LinkedIn, social media pages, and the PR company’s website.
Most PR companies will place testimonials, case studies, and reviews from previous clients on their website that make it easier for new customers to assess whether that firm has what they’re looking for. However, it’s worth looking for customer reviews elsewhere too.
Another point to keep in mind is that most PR companies and brands work best together if there’s some chemistry in the mix.
A business leader needs to know that they can communicate well with the PR agency they choose. If you feel as though you don’t gel well with the PR firm you’re considering, then it might be time to take the search elsewhere. Once a brand knows for sure that they like the agency in question and they’ll feel comfortable working with them, they can ask for a proposal.
Working with a PR agency is like starting any other relationship – it’s important to look for the right fit.