Tagged: customer service

ecommerce challenge customers exploding expectations

Attracting Customers Through Customer Service

Customer service is an essential component of any successful business. It’s the primary way in which customers interact with a company. Providing high-quality customer service can lead to increased customer satisfaction, loyalty, and revenue....

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Post-Marketing Strategies

Once a customer has made a purchase, the journey doesn’t end there. During this stage, companies should focus on ensuring that every customer is happy so that they come back in the future, or...