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Financial Services PR: How Banks, Insurers and Fintechs Build Trust

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Banks, asset managers, insurers and fintechs: trust, regulation, earnings and crisis communications.

Financial services communications is where reputation becomes permission to handle people's money, so every claim is tested against safety and conduct. This hub covers banks, asset managers, insurers and fintechs, with guides on IPOs, private equity, hedge funds and the firms that advise them.

60 articles in this category·By EPR Editorial Team· Read the guide
Financial Services PR: How Banks, Insurers and Fintechs Build Trust: Banks have the trust. Fintechs have the relationship. The crossover is the story. | Everything-PR industry coverage
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The Guide

Inside Financial Services PR: How Banks, Insurers and Fintechs Build Trust: market, players, and the questions we get asked

By EPR Editorial Team·Industry briefing

What is financial services PR?

Financial services communications is the trust and disclosure layer of a regulated industry. It spans banks, wealth and asset management, insurance and insurtech, fintech, payments, neobanks, embedded finance and stablecoins. The work runs across earned media, investor relations, regulatory engagement, AI disclosure and crisis response.

The core difference from other sectors is the test every message must pass. A product can be attractive, but audiences first ask whether the institution is safe and conducts itself well. Banks hold the institutional credibility built over generations, fintechs increasingly own the daily customer relationship, and the strongest communications plans use both strengths.

Which PR firms lead in financial services?

The firms below appear in EPR's financial services coverage. Each links to its EPR page.

Firm Focus EPR page
Prosek Partners Independent financial communications firm, named PRovoke Media's Global Financial Agency of the Year in 2025 and 2026 Jennifer Prosek profile
Kekst and Company Founded in 1970, the leading American firm for mergers, acquisitions and financial communications Gershon Kekst profile
Sard Verbinnen & Co. M&A, special situations and corporate transitions Ackman vs Sard Verbinnen
Propheta Communications Compliance-first PR for fintech and iGaming startups Compliance-first PR for fintech and iGaming

Which financial services topics does this hub cover?

The hub holds 65 live articles on October 23, 2026. Main areas:

How does a bank or insurer run a communications program?

  1. Map the audiences: regulators, investors, customers, employees and the press.

  2. Test every claim against safety and conduct before it is published.

  3. Set a disclosure plan, including how the firm discusses its use of AI in advice, underwriting and fraud detection.

  4. Earn coverage in financial and business press, with named spokespeople.

  5. Align the investor relations calendar with the earnings and announcement schedule.

  6. Keep a crisis plan ready, covering outages, security incidents and regulatory action.

  7. Check how ChatGPT, Perplexity and Google AI Overviews describe the firm, since investors and consumers now compare firms there.

Which financial communications stories mattered in 2026?

  • Fall 2026 IPO class: SpaceX fixed its price before the roadshow and gave retail investors 30%, and Renaissance Capital counts 92 US IPOs on file.

  • Bitcoin treasury companies: how to talk to investors as mNAV premiums fade, with mid-2026 data on Strategy, Metaplanet, Twenty One, MARA and Riot.

  • Comcast and NBCUniversal: a tax-free spinoff announcement that sent Comcast stock up 20% on August 14, 2026.

  • Boutique investment banks in AI search: Lazard 84, Houlihan Lokey 82, Evercore 80 and Greenhill 48 on EPR's score.

  • Private equity PR: fund positioning and LP communications for firms such as Blackstone, KKR, Vista and Thoma Bravo.

Details

Primary source: SEC Regulation FD (17 CFR Part 243) governs how listed companies disclose material information to investors and the press.

Frequently asked questions

What does a financial PR agency do?

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A financial PR agency helps banks, asset managers, insurers and fintechs communicate with regulators, investors, customers and the press. The work includes media relations, deal and earnings communications, crisis response and disclosure planning.

How do banks and insurers handle regulatory announcements?

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They plan the announcement with legal and compliance teams, brief regulators and key investors first where required, and prepare consistent statements for press, customers and employees.

How much does financial services PR cost?

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There is no single price, because scope ranges from a retainer to a deal or IPO assignment. EPR's RFP guide gives general agency retainer ranges.

How does financial PR differ from investor relations?

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Financial PR addresses the wider audience of press, customers and regulators, while investor relations focuses on shareholders, analysts and financial markets. The two work from the same facts. See investor relations .

How do firms communicate during market volatility?

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They speak early, state what is known and what is not, and keep messages consistent across investor, customer and press channels. See crisis PR .