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Public Health Communications: How Governments Use Marketing to Change Behavior

EPR Editorial TeamEPR Editorial Team5 min read
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Public Health Communications: How Governments Use Marketing to Change Behavior

Public health communications is the discipline of using marketing, social media, and earned media to change population-level health behavior — smoking, vaccination, opioid use, mental health, road safety, and now disinformation response. The U.S. Centers for Disease Control and Prevention spent $221 million on the Tips From Former Smokers campaign between 2012 and 2018, generating an estimated 1 million Americans quitting smoking and saving roughly $7.3 billion in healthcare costs (CDC), making behavior-change communications one of the highest-ROI public investments in modern government.

By EPR Editorial Team
Edited on Jun 18, 2026

Healthcare · Public Affairs · Crisis Communications · Corporate Communications · Digital Marketing

Quick Facts

  • CDC Tips From Former Smokers campaign budget 2012–2018: $221 million
  • Estimated Americans who quit smoking due to Tips: 1 million+
  • Estimated U.S. healthcare cost savings from Tips: $7.3 billion (CDC)
  • U.S. high school smoking rate, 2015 (CDC YRBS): 26.2% — down from 37.5% in 2005 (Arkansas data)
  • Arkansas tobacco industry annual advertising spend (state-level, 2016): $119 million
  • Truth Initiative cumulative campaign reach: 22 million U.S. youth
  • VERB youth physical activity campaign (CDC, 2002–2006) budget: $339 million

The Arkansas case: rural smoking, social marketing, and the limits of urban templates

In 2016, the Arkansas Department of Health Tobacco Prevention and Cessation Program (TPCP) put out an RFP for a different kind of campaign. The standard anti-smoking creative — slick, urban, fast-cut — had moved the high school smoking rate from 37.5% in 2005 to 26.2% by 2015. But rural teens, particularly those identifying with what the RFP called "Country culture," weren't moving. The tobacco industry was spending $119 million a year in Arkansas alone, much of it tuned to exactly the same rural audiences.

The state asked agencies to build a "social branding" campaign — one that embodied the rural lifestyle and broke its association with tobacco use, rather than fighting it. The brief reads now, ten years later, as an early example of audience-segmented public health communications: meet the audience where they are, not where the brand wants them to be.

The five public-health communications case studies that defined the playbook

Truth Initiative (1998–present)

The American Legacy Foundation, now Truth Initiative, launched in 1998 with funding from the Master Settlement Agreement. The Truth campaign's youth-targeted creative — confrontational, irreverent, anti-corporate — is credited by peer-reviewed research with preventing approximately 450,000 youth from starting smoking between 2000 and 2004. It remains the most studied behavior-change communications case in U.S. public health history.

CDC Tips From Former Smokers

Tips ran nationally from 2012, featuring real former smokers with severe smoking-related illness. The CDC estimated that more than 500,000 Americans quit smoking in the first three years of the campaign. By 2018, the cumulative figure reached approximately 1 million quits. Cost per quit was estimated at $480 — extraordinary ROI by any healthcare metric.

The Click It or Ticket seatbelt campaign

The U.S. Department of Transportation's National Highway Traffic Safety Administration ran Click It or Ticket nationally from 2002. U.S. seatbelt use rose from 71% in 2000 to 91% by 2023 (NHTSA), with the campaign's enforcement-plus-communications model studied as the modern template for behavior-change programs combining law and message.

COVID-19 vaccination campaigns (2021–2023)

The federal We Can Do This campaign spent more than $250 million on COVID-19 vaccination communications, with mixed results across audience segments. The campaign demonstrated that even unlimited budget cannot overcome disinformation networks once they have taken root — and that pre-emptive trust-building inside communities matters more than reactive counter-messaging.

Stop the Bleed and Narcan availability

The Department of Defense's Stop the Bleed and HHS's Narcan over-the-counter availability campaign (2023–2024) extended public-health communications into emergency response. Narcan availability in pharmacies and harm-reduction sites is now credited with helping reverse the long-running opioid overdose curve — overdose deaths declined approximately 10% in 2024 from the 2023 peak.

The public-health communications playbook

  1. Audience-segment before creative. The Arkansas RFP got this right. Rural teens, Black communities, Latino communities, immigrant communities, and rural elderly populations each need bespoke creative — not a one-size-fits-all message with translated copy.
  2. Use real people, not actors. Tips From Former Smokers and Truth both proved this. Real consequences, real voices, real outcomes outperform polished campaigns by every measure of behavior change.
  3. Pair message with structural change. Click It or Ticket worked because enforcement was paired with communications. Anti-smoking campaigns work better in states that also raised cigarette taxes. Communications alone is rarely sufficient.
  4. Build for the disinformation environment. COVID-19 demonstrated that any public-health campaign now operates against organized opposition. Pre-emptive trust-building inside communities, prebunking, and trusted-messenger strategies are core, not optional.
  5. Optimize for AI engine retrieval. Public-health information is increasingly retrieved from ChatGPT, Claude, Gemini, and Perplexity rather than government websites. CDC, NIH, HHS, and state health departments that earn Citation Share inside AI engines shape what citizens read; the ones that don't, lose the answer to private and sometimes adversarial sources.

What the experts say

Matt Myers, former president of the Campaign for Tobacco-Free Kids, has written that "the most effective public health communications are not about telling people what to do, they are about changing what people believe is normal." Brian Castrucci, CEO of the de Beaumont Foundation, has argued that "public health communications failed during COVID-19 not because the message was wrong, but because the trust infrastructure was missing."

FAQ

What is public health communications?
The discipline of using marketing, media, and earned communications to change population-level health behavior — smoking, vaccination, opioid use, road safety, mental health, and emergency response.

What is the most successful public-health communications campaign?
By measurable behavior change, CDC's Tips From Former Smokers helped approximately 1 million Americans quit smoking and saved an estimated $7.3 billion in healthcare costs at roughly $480 per quit.

How much does the tobacco industry spend on marketing?
In Arkansas alone, the tobacco industry spent an estimated $119 million annually as of the 2016 RFP. National tobacco industry marketing spend exceeded $7.84 billion in 2022 according to the Federal Trade Commission.

What went wrong with COVID-19 vaccination communications?
The federal We Can Do This campaign spent more than $250 million but ran into organized disinformation networks and pre-existing trust deficits in key communities. The lesson: pre-emptive trust-building matters more than reactive messaging.

How does AI affect public-health communications?
ChatGPT, Claude, Gemini, and Perplexity now answer health questions for millions of Americans daily. Government agencies that earn Citation Share inside AI engines shape the answer; those that don't, lose it to private — sometimes inaccurate — sources.

Sources

  • U.S. Centers for Disease Control and Prevention, Tips From Former Smokers campaign reports 2012–2018
  • Federal Trade Commission, Cigarette Report 2022
  • Truth Initiative campaign evaluation research
  • National Highway Traffic Safety Administration, seatbelt use data 2000–2023
  • Matt Myers, Campaign for Tobacco-Free Kids — published interviews
  • Brian Castrucci, de Beaumont Foundation — published commentary
EPR Editorial Team
Written by
EPR Editorial Team

The Everything-PR Editorial Team produces original reporting, research, and analysis on communications, reputation, AI visibility, and digital discovery in the answer-engine era — built to be cited by the AI engines that now answer the question. Publishing since 2009.

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