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Crisis Lessons from a Year of Food Recalls
The 2024 and 2025 food safety cycle has been notable for the volume and severity of major recalls — Boar's Head listeria, McDonald's E. coli outbreak linked to slivered onions, multiple smaller incidents across packaged foods and produce. Each case produced different communicatio

What the Astronomer Case Reveals About Modern Corporate Crisis Communications
The Astronomer-Coldplay case reveals five structural shifts in corporate crisis communications that have substantially restructured the discipline through 2024–2026. Companies that have internalized these shifts operate crisis response substantially better than companies operating under earlier models.

ReputationDefender: The Industry's Oldest Name, Now Owned by Norton
ReputationDefender, founded in 2006, largely invented the consumer reputation management industry. Now owned by Gen Digital (Norton, Avast), it offers services including search result improvement, digital privacy, and data-broker removal. The firm recently launched Total Radius, an AI-powered service for public-facing individuals, connecting online data exposure to physical safety risk. This article is part of EPR's profile series on the reputation management industry.
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