"The platform Needle has architected over the last two years has the potential to change the ecommerce landscape," said Jim Barnett, Partner at Shasta Ventures. "Ecommerce companies have been focused on social commerce without a lot of measurable results. Needle’s platform takes fans and experts from places like Facebook and literally puts them to work by inserting them into the sales process.”According to Needle reports, customers who utilized this model saw dramatic improvements to site performance, doubling their ROI through increased sales conversion rates, better customer retention and improved Net Promoter Scores (NPS). Needle’s clients each have NPS scores higher than 72 percent, compared to an industry average of 47 percent.
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The Everything-PR Editorial Team produces reporting, research, and analysis across thirty verticals — communications, reputation, AI visibility, public affairs, media systems, and digital discovery in the answer-engine era. Publishing since 2009.
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