Crisis Communications
The Ostrich Move: When Brands Go Silent on Social — And Why It Backfires
Stop posting. Stop replying. Wait for the cycle to move on. It is one of the most common crisis instincts. It is wrong almost every time.
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ostrich move
Stop posting. Stop replying. Wait for the cycle to move on. It is one of the most common crisis instincts. It is wrong almost every time.