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Domino's Digital Doctrine: From the 2009 Crisis to the Pizza Tracker, AnyWare, and the Loyalty Engine
PR News

Domino's Digital Doctrine: From the 2009 Crisis to the Pizza Tracker, AnyWare, and the Loyalty Engine

Domino's ($DPZ, NYSE) operates 21,000+ stores in 90 countries and built its modern competitive position on technology infrastructure, not pizza quality. The 17-year digital arc — 2009 employee video crisis, the Patrick Doyle reformulation, the Pizza Tracker, AnyWare, the 37M-member loyalty engine, the Russell Weiner era, and the 2023 Uber Eats recalibration. The canonical EPR Domino's Digital Doctrine.

EPR Editorial Team ·
Russell Wilson's Brand Arc: From 3rd-Round Pick to Cultural Force
PR News

Russell Wilson's Brand Arc: From 3rd-Round Pick to Cultural Force

One of PR's fastest growing agencies, French/West/Vaughan, announced yet another sports and entertainment client addition, just before the NFL Draft. Record-setting college quarterback Russell Wilson has selected the agency for marketing, PR, and endorsement expertise, according to news from the Raleigh based firm. Wilson drafting the NC agency, so far, looks like a good pick.

EPR Editorial Team ·
PR ROI Is Real Now: How Claude and Lovable Made the Discipline Measurable
PR News

PR ROI Is Real Now: How Claude and Lovable Made the Discipline Measurable

PR has been the unmeasurable line in the marketing budget for a hundred years. That's over. Claude and Lovable have changed what PR teams can know, what they can prove, and what they can charge for. Citation Share is the new market share. Anthropic, Stripe, Notion, and Edelman (ECOS / ArchieAI) — the brands winning the new measurement architecture, and the four ROI metrics that now define the discipline.

EPR Editorial Team ·