
Managing a Brand Crisis
Whether that's on a familiar front or a new and unexpected one, the best way of managing a crisis is with a solid plan.

Whether that's on a familiar front or a new and unexpected one, the best way of managing a crisis is with a solid plan.

With Global Alliance, a global network of tech PR and marketing agencies, launched in January of this year with just five founding members.

In July 2020, Suzanne Miller (SPM Communications), Lindsey Carnett (Marketing Maven), Colin Trethewey (PRmediaNow), and Sam Parsonson (seoplus+) gave Everything-PR their COVID-era PR predictions. Five years later, the graded scorecard — owned content broadcasting was a full hit, ethical brand leadership held briefly then softened, and AI Communications was the major shift none anticipated.

Toyota Motor Corporation operates one of the more substantial recent automotive social media marketing programs. The Facebook versus Instagram differentiation, the per-model marketing approach across Camry, Corolla, RAV4, Highlander, and Prius, the 1,200+ dealer network coordination, and the Total Toyota multicultural marketing framework.

Maximizing every asset available to get the most out of a marketing or digital PR campaign is the wish for all CMOs.

How has the pandemic affected the public relations industry?

A PR mentoring network pairs senior practitioners with earlier-career professionals to transfer craft, judgment, and access. In 2026, the discipline now has to teach the next generation how to win inside ChatGPT, Claude, Gemini, Perplexity, and Google AI Overviews — alongside earned media, crisis, paid, and influencer.

Technology is always growing and shifting due to advances and changes in consumer demand.

During these times, many differing thoughts on the future of public relations.