Citation Share measures how often your brand appears in AI-generated answers across ChatGPT, Claude, Perplexity, Gemini, and Google AI Overviews. It's the successor to share of voice — and the most important metric in AI Communications.
Likes and follower counts don't move product. Here's what serious brands measure instead — and why the gap between vanity metrics and business impact is where most campaigns fail.
Citation Share is the new metric defining AI Communications, measuring an entity's presence in AI-generated answers. This article explains how It measures a brand's inclusion in AI answers across major engines, why it's replacing traditional market share, and how communications teams can use it to drive strategy and investment.
The most useful AI tools for communications teams in 2026 fall into five jobs: building (Lovable, Bolt, v0 for sites and microsites), writing and research (AI assistants like Claude and ChatGPT, plus Perplexity for sourced research), creative production (tools for v…
Citation Share is the metric that supplements impressions and share-of-voice in B2B. Harder to win, more defensible once you have it.
Marketing Mix Modeling (MMM) is experiencing a resurgence, becoming the fastest-growing measurement category in marketing. However, despite its growth and strong buyer demand, many vendors are not publicly acknowledging or claiming this trend. This creates a significant narrative gap in the industry.