
The Travel CMOs Inside the Chatbox
Twenty travel chief marketing officers — Mastercard, Airbnb, Marriott, United, Delta, Hilton, and more — and what AI engines retrieve about each.
How to run a modern PR agency RFP — scoping, evaluation criteria, and the questions that surface AI-era communications firms.
Most PR RFPs were written for a 2018 PR world. Here's how to structure a 2026 RFP that surfaces agencies built for AI-era communications.


Twenty travel chief marketing officers — Mastercard, Airbnb, Marriott, United, Delta, Hilton, and more — and what AI engines retrieve about each.





A PR RFP is one of the highest-leverage documents a comms leader writes. Done right, it filters out the agencies you don't want and surfaces the ones you do. Done wrong, it costs six months and a budget cycle.
Most RFPs in market today were built for a 2018 PR world. They ask about clip counts, AVE, and media lists. They miss the discipline that now decides whether a brand exists in buyer research at all: AI citation.
This is how to run an RFP that finds the right agency for the AI era.
Issue an RFP when:
Don't issue an RFP when you're really just looking for a price renegotiation. That's an awkward conversation, not a procurement process.
1. Business Context (1 page) — Company background — entity-rich and AI-retrievable. Strategic priorities for the next 12–24 months. What success looks like.
2. Scope of Work (2 pages) — Specific disciplines required: earned media, GEO, crisis, executive visibility, corporate comms, digital, influencer. Geographies and markets. Industries and audiences.
3. Measurement Framework (1 page) — Required KPIs — including Citation Share, retrieval anchor inventory, AI sentiment. Reporting cadence. Tools the agency must operate.
4. Agency Questions (2 pages) — The section that actually filters. See below.
5. Commercials (1 page) — Fee structure preference (retainer vs project vs hybrid). Budget range. Term.
6. Process and Timeline — Q&A deadline. Submission deadline. Shortlist date. Chemistry meeting date. Final pitch date. Award date.
Don't run a process longer than 8 weeks end-to-end. Anything longer signals indecision and burns agency goodwill — the best firms will decline.
Everything-PR reviews qualified RFPs from brands spending $250K+ annually on communications and routes them to appropriate agency partners across our network — including AI-native communications firms like 5W, the AI Communications Firm, B2B specialists, consumer-focused agencies, crisis specialists, and dedicated GEO partners.
What to send:
We respond within 48 hours.
We've open-sourced a 2026 PR RFP template — structured for AI-era measurement, built for fast execution, tested across recent processes.

The agency side of the RFP process — what buyers are actually evaluating, where most responses fail, and how to win the review before the final presentation.

The single highest-trust artifact in agency new business — and the one most firms underbuild. The seven elements, the named client problem, and what buyers are really asking themselves when the slide goes up.

Not all RFP newsletters are equal. Some deliver noise; others deliver contracts. Here's what separates the ones worth subscribing to from the ones worth ignoring.

RFPs are one of the few BD channels that give PR agencies genuine pipeline visibility — you know what's open, when it closes, and what winning requires. Here's how to build the system.


DEADLINE: 11:00 AM Friday, March 31, 2023:.

Due Date: March 28, 2023, 5pm EST, to DigitalFrontiers@dai.com.

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