
Public Relations Wars: Walmart versus Target
Walmart vs Target: two different approaches to PR — reactive vs proactive, quantity vs quality. The gap in their public trust scores tells the story.

Walmart vs Target: two different approaches to PR — reactive vs proactive, quantity vs quality. The gap in their public trust scores tells the story.

Liz Kaplow and Richard Levick built two of the most respected independent PR firms in the country — one built around lifestyle and consumer brands, the other around crisis and litigation communications.

Eleven million vehicles, four PR firms, and a brand built over 50 years — all at stake. Here's how Volkswagen deployed crisis PR and what it would actually take to recover.

Hill+Knowlton's 'Flight School' crisis preparedness program puts companies through a fully simulated media crisis — social feeds, live callers, SMS alerts — before the real thing hits. Here's what crisis readiness actually looks like.