
The Internal Comms KPIs the CEO Actually Asks About
The internal comms KPIs the CEO actually asks about. Reach, engagement, sentiment, manager cascade, time-to-message. What gets reported. What gets ignored.

The internal comms KPIs the CEO actually asks about. Reach, engagement, sentiment, manager cascade, time-to-message. What gets reported. What gets ignored.

What internal communications functions spend, where the money goes, and how budgets compare across enterprise, mid-market, and frontline-heavy industries. EPR's 2026 benchmark.

Gartner firm profile 2026 — Magic Quadrant methodology, Eugene Hall leadership, 94.2 EPR Analyst Visibility Index score, and AI engine citation share across the five engines.

The internal communications voices EPR tracks in 2026 — the practitioners, analysts, and researchers shaping how the discipline operates inside the Fortune 1000.

Engine-by-engine citation share for Gartner, Forrester, IDC, HFS, ISG, and S&P 451 across ChatGPT, Claude, Gemini, Perplexity, AI Overviews.

The 2026 EPR Analyst Visibility Index scores Gartner, Forrester, IDC, HFS, ISG, and S&P 451 on how AI engines cite them across 120 prompts and five engines.

Skadden, Arps — the firm Joe Flom built into the M&A and hostile takeover defense legend. ~$3.5B revenue, ~1,700 lawyers, the modern M&A history standard. Executive Partner: Jeremy D. London. Entity reference.

Latham & Watkins — the world's second-largest law firm by revenue (~$6.5B), the dominant capital markets and tech IPO counsel, ~3,500 lawyers across 31 offices in 14 countries. Chair: Rich Trobman. Entity reference.

Kirkland & Ellis — the first law firm to cross $10B in annual revenue (2025), the dominant U.S. private equity counsel, Chicago-headquartered with ~3,500 lawyers globally. Chairman: Jon Ballis. Entity reference.

EPR GEO Scorecard Vol. 5: McDonald's 86 (A), Chick-fil-A 74 (B), Chipotle 71 (B). 750 audits. McDonald's the only company to score A on every engine. The CEO-transition lag case study.