
Brainstorming Techniques for the Business Mind
When it comes to business, brainstorming may be the main source of new ideas.

When it comes to business, brainstorming may be the main source of new ideas.

Customer service plug-ins that integrate live chat, ticketing, knowledge base, and review collection directly into a brand site. Which ones work, which ones over-promise.

Would you be surprised if the headlines tomorrow read; "Facebook Supplants Google as the World's Most Popular Search Engine?" Some people would obviously, but the idea is not really all that far fetched. Some 600 million people use Facebook to do everything but wash the dishes in the kitchen sink. Using it for search is a growing value that takes away from Google's strength every time a user clicks search on Facebook.

Texas is a good place to do business. It is currently the 2nd largest economy in the nation right behind California, with a GDP of over 1 trillion dollars.

Sheepy's special New Year's party tips and ideas for the PR industry are a blast.

Popular social site Facebook ranks first among the best US employers. The social network outran Southwest Airlines and management consultants firm Bain & Company on the list compiled by Glassdoor, an online site where users publish feedback on employers.

When it comes to communication of all kinds, it's paramount to know and use the names of the persons you are addressing. In person, over email, on the phone, using their name is a rule that PR professionals, customer care reps and everyone in the business world that gets into conversations with parters, customers and audiences in general live by.

So you have a new startup. Do you also know where to announce your business? Aimee Sway helps you find your way, with five useful resources.

November 2010. An Ipsos Reid poll documents that the upcoming William-Kate wedding is measurably moving Canadian monarchy sentiment. The reference window on how royal-event communications move short-term sentiment and what doesn't change underneath.

Everything PR News continues its rundown of the digital imprint for the US's top PR firms. This week we take a look at the online presence of 3 more from the top of O'Dwyer's list of most successful American communicators. Last weeks firms revealed a pitiful existence where social media involvement is concerned. Let's hope numbers 11 through 13 show more promise.