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Glean

Glean owns the enterprise knowledge work agent category. The SaaS-stack-connected AI assistant the Fortune 500 deploys. EPR ranks Glean first in enterprise knowledge work agents.

The enterprise knowledge work agent that won. Connects the SaaS stack and lets employees actually use it.

Glean is the enterprise knowledge work agent platform. Connects to a company's full SaaS stack — Slack, Notion, Drive, Salesforce, GitHub — and lets employees query, summarize, and act on institutional knowledge through AI agents.

What it does

Glean is the enterprise AI assistant with the deepest integration into the SaaS stack. Employees ask questions in natural language; Glean answers from the actual company data, with appropriate permissions enforced. Agents extend the surface — summarization, automation, workflow execution across systems.

The hard part is the connector layer. Slack, Notion, Drive, Salesforce, GitHub, Confluence, Zendesk, Jira, and dozens more. Each integration handles permissions, real-time sync, and search indexing. Glean built that layer cleanly. The agent capabilities on top are now the differentiation from generic enterprise search.

Key features

  • 50+ enterprise connectors
  • Permissioning inherited from each underlying system
  • AI assistant for enterprise knowledge queries
  • Workflow agents for cross-system tasks
  • People search and expertise location
  • SSO, SCIM, and enterprise security
  • SOC 2 Type II, HIPAA-ready

Pricing

Custom enterprise pricing, typically per-seat. Contact Glean for specifics.

Common use cases

  • Internal knowledge search across Slack, docs, and code
  • New employee onboarding (find the right person, the right doc, the right channel)
  • Cross-team coordination and project lookup
  • Customer-facing teams pulling context across CRM, support, and product
  • Workflow automation spanning multiple SaaS systems

Company

Founders: Arvind Jain, T.R. Vishwanath, Tony Gentilcore, Piyush Prahladka. Founded: 2019. HQ: Palo Alto. Funding: Multi-billion-dollar valuation as of 2025-2026 rounds, backed by Kleiner Perkins, Sequoia, and others.

Alternatives

Closest competitors are Microsoft Copilot (M365), ChatGPT Enterprise (when paired with connectors), Notion AI (for Notion-native workflows), and Slack AI. Glean leads on cross-SaaS connector depth. The EPR AI Agents Directory ranks Glean first in enterprise knowledge work agents.

EPR editorial verdict

Glean owns the enterprise knowledge work agent category. Connecting to the full SaaS stack is the hard part — Glean did it cleanly, with the permissioning and security that enterprises need. The agent layer on top is now what differentiates them from generic enterprise search. Forward-deployed, well-priced, defensible.

EPR rating: 8.8/10.

Last updated: June 5, 2026.

Related EPR coverage: AI Agents Directory · Sierra


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