AI Communications
Sierra
Sierra is an autonomous AI customer service agent platform built by Bret Taylor and Clay Bavor, designed for major consumer brands to resolve customer service tickets end-to-end across multiple channels.
Tag
Automation
AI PR
The Best AI Tools for Communications Teams in 2026
The most useful AI tools for communications teams in 2026 fall into five jobs: building (Lovable, Bolt, v0 for sites and microsites), writing and research (AI assistants like Claude and ChatGPT, plus Perplexity for sourced research), creative production (tools for v…