AI Visibility is the degree to which a brand is present, accurate, and on-strategy inside the answers generated by AI engines. It is the goal of GEO. It is what Citation Share approximately measures. The mechanism differs from search-era brand visibility.
A thought experiment poses the scenario of a brand disappearing from ChatGPT, highlighting the critical need for AI Communications. This article outlines what happens when a brand isn't visible to AI, what can be done immediately, what should have been done six months ago, and three crucial next steps to build AI visibility infrastructure and avoid a crisis.
AI discovery is the process by which people find brands, products, and information through AI systems. This new channel behaves unlike traditional search engines or social media, offering recommendations rather than lists. Brands cannot buy placement in AI discovery; they must be found credible, consistent, and relevant by the AI system to be named, consolidating attention on fewer brands.
Citation Share is a new metric for the AI era, tracking brand mentions in AI engine responses. This article outlines a methodology to measure your brand's Citation Share across platforms like ChatGPT, Claude, Perplexity, and Gemini, providing insights for PR and marketing strategies.