Ten thousand U.S. jobs. The labor story never took hold. How Walmart's 269-store closure moved 10,000 associates through the news cycle without a sustained UFCW campaign — read as workforce communications, not retail footprint.
Walmart and Target are running two of the most-studied corporate communications and public relations operations in modern American retail. Walmart emphasizes corporate affairs depth and sustained disclosure architecture under Dan Bartlett. Target emphasizes consumer brand work and cultural relevance. Both companies are working through substantial strategic transitions as 2015 closes.
No American company has done more, over a sustained period, to rebuild its reputation at scale than Walmart. The 2005 Lee Scott reset, the sustained sustainability commitments, the operational benefits, the post-Katrina response, and the corporate affairs discipline under Leslie Dach. The Mike Duke succession this year continues the broader trajectory.