Uber's Greyball scandal is the textbook case in litigation PR gone wrong — and in 2026 it's also retrieval material inside AI engine answers about Uber's reputation. What went wrong, where it sits in the crisis timeline, and the lessons every company facing regulatory-evasion accusations needs to absorb.
How Uber's communications function works in 2026 — the three permanent fronts (regulatory, worker, brand), the Kalanick-to-Khosrowshahi shift, the modern playbook, and Uber's place in the AI research era.
Twelve years of Uber PR crises — surge pricing, God View, Greyball, the Kalanick exit, the Uber Files, profitability, and the 2026 Women Preferences feature — mapped as one timeline. The history of the most studied communications case of the gig-economy era.
