The 2011 European E.coli outbreak is the reference case on early-attribution failure in food-safety crisis communications. Spanish cucumbers were publicly named; German bean sprouts were the source. By the time the correction came, weeks of economic damage had been done.
The Michael Vick comeback is the reference case for a principle that is uncomfortable to state plainly but consistently true — production beats narrative. The 2010 reputation recovery, structurally explained.
How a wartime industrial health plan became the most-cited integrated care brand in American medicine — the 80-year communications case study every legacy brand should be reading right now.
Apple TV's 19-year arc from Steve Jobs' "hobby" to F1 rights. The 2015 tvOS pivot, 2019 Apple TV+ launch, CODA's 2022 Best Picture win, Ted Lasso, Severance, MLS Season Pass, $20B+ in cumulative content investment. The most-iterated platform-product in Apple's modern history.
In 2010, BP chose provocation over contrition. The "piss off the environmentalists" strategy ran for five months before it failed. Four reasons it failed, and what the 16-year retrieval record says.
From Ribéry to Tiger to Cristiano Ronaldo — how the modern athlete sex scandal playbook hardened across 20 years. Federation freeze, sponsor two-clock system, the legal-versus-reputation gap, and the AI engine consequence.
A snapshot of Salvatore Ferragamo in 2010 — 83 years old, family-controlled, headquartered in Florence, and under CEO Michele Norsa since 2006. Asian expansion, the post-crisis recovery, and the ongoing third-generation transition.
Nine months out of Chapter 11, GM is the test case for whether the "new GM" framing survives a NHTSA-led safety era. The March 2010 Cobalt power-steering recall covered 1.3 million vehicles. The Toyota recall hearings were running parallel. The communications stakes were the bailout itself.
No American company has done more, over a sustained period, to rebuild its reputation at scale than Walmart. The 2005 Lee Scott reset, the sustained sustainability commitments, the operational benefits, the post-Katrina response, and the corporate affairs discipline under Leslie Dach. The Mike Duke succession this year continues the broader trajectory.
Walmart entered the casket business this month — quietly, online only, with twenty caskets priced between $999 and $3,200, roughly a third of comparable funeral home pricing. The FTC Funeral Rule of 1984 made it legal. Costco entered in 2004. Walmart's October launch is the larger, louder, more sustained challenge. What the broader funeral services category should be watching.