LLM Optimization — LLMO — is the practice of improving how large language models represent, retrieve, and cite a brand. In most working use, it is the same discipline as GEO. The two terms are used interchangeably across the industry, and the gap between them is mostly one of emp…
The communications tech stack that operated through the search era is not the stack that operates through the AI era. This article outlines the twelve operational capabilities required to compete for AI citation share in 2026, covering foundational elements like schema and structured feeds, to advanced strategies in earned media, Wikipedia engagement, and AI citation measurement. Discover how brands can assess their stack maturity and implement these crucial changes over a 15-month sequence.
Perplexity does something the other major AI answer engines do not yet do as aggressively: it surfaces source citations directly inside the answer interface, with hyperlinks, rankings, and a hover-to-preview that reads more like a journalist's sidebar than a search result. For communications teams, this matters in a way that is easy to underestimate.
AI search is the mode of search in which an AI system answers a query directly — with a synthesized response — instead of returning a list of links. The user asks a question and receives an answer, often without clicking anything.It is not a single product. AI search is the behav…
In 2026, AI is standard infrastructure in PR agencies — embedded across research, media targeting, content creation, monitoring, measurement, and Citation Share tracking inside ChatGPT, Claude, Perplexity, Gemini, Google AI Overviews, and Microsoft Copilot. The full playbook.
When someone asks an AI tool about your company, it returns a confident, composed answer — and that answer shapes a decision: a purchase, an investment, a hire. Most brands do not know how the answer is built, or what it currently says. Both gaps are now reputation risks. This article explains how AI tools decide what to say about your brand, the factors that influence their answers, and why an unwatched answer can pose a significant crisis risk for companies.
The media list has been the operational backbone of media relations for decades. New factors related to AI surface visibility, newsletter publishing, and shifting outlet authority require updating how lists are built and maintained. This article explains how to build a better media list for the AI era.
An AI press room is a corporate press room built so that AI systems — not only journalists — can read, trust, and cite a company's core facts. It is a traditional press room with a second audience designed in: the AI assistants that now answer questions about the company.A press…
Artificial intelligence is dismantling traditional public relations practices. This article discusses how PR professionals must adapt to AI for content creation, strategic communication, and maintaining trust in a rapidly evolving media landscape.
Gemini is the default AI for the billion-plus users already living inside Google's ecosystem. Native Gmail, Docs, Drive, and Android integration. EPR ranks Gemini first for Google Workspace integration.