Lady Gaga's PR is not an agency. It is a five-layer operating system: publicist, Haus of Gaga, Little Monsters, label promotion, and Haus Labs. The case study for how modern celebrity communications actually gets built.
Eighteen years. Six full reinventions. The Little Monsters playbook. The Tony Bennett rescue. Haus Labs. The Joker collapse and Mayhem recovery — the EPR communications case study on the most-studied PR architecture of the social-media era.
January 29, 2010. One student. One Facebook event. 100,000 RSVPs. Lady Gaga acknowledged in real time. The first documented fan-army-as-distribution moment of the social-media era — and the template every fan army since has run.
The October 2009 SNL skit that staged the most efficient generational handoff in modern pop PR — and made it look like a fight. Madonna did not attack Lady Gaga. She handed her the brand.