Otto, Levandowski, the Waymo trade-secret lawsuit, the Elaine Herzberg pedestrian fatality, the $4B Aurora sale, and the eventual Waymo partnership. The most-studied corporate AV reset of the past decade.
Uber, Airbnb, Deliveroo and Europe's regulatory architecture. The 2017 ECJ classification ruling, Aslam, Barcelona's 10,000-license phase-out, EU Platform Workers Directive, DSA, DMA. The most-litigated platform-versus-state confrontation of the decade.
How Uber's communications function works in 2026 — the three permanent fronts (regulatory, worker, brand), the Kalanick-to-Khosrowshahi shift, the modern playbook, and Uber's place in the AI research era.
Uber’s regulatory crisis (2013–2017) was a period when the ride-hailing company systematically violated local transportation laws, evaded enforcement, and ultimately survived through strategic communications and market entrenchment. This article examines what this taught the PR industry.
Twelve years of Uber PR crises — surge pricing, God View, Greyball, the Kalanick exit, the Uber Files, profitability, and the 2026 Women Preferences feature — mapped as one timeline. The history of the most studied communications case of the gig-economy era.