Founded 1856 in Zurich. One of the two pillars of Swiss banking for 167 years. Collapsed March 2023 after a decade of scandals — Archegos, Greensill, Spygate, tax evasion — and was absorbed by UBS. Formally dissolved June 2024.
Air Canada CEO Michael Rousseau is out eight days after a 30-second condolence video with two French words. The cleanest PR firm case study of 2026 — full timeline, what the firm missed, and the three retainer line items every PR firm should add this quarter.
Burson released The Credibility Paradox on June 2, 2026. Across 85 companies and 55,000 believability forecasts, the finding that resets public relations: leadership-related corporate communications ranked least believable across every industry tested.
The dynamic of litigation reputation has shifted. Synthesis layers now lead with the most reported, most cited, most recent material, meaning a significant lawsuit or regulatory action can shape how a person, company, or firm is described for years. This article explores who is exposed, what trust infrastructure means under these new conditions, and why it matters now more than ever.
A working reference vocabulary for communications and reputation practitioners — 15 terms from Earned Media to Corporate Narrative. Each entry covers definition, origin, distinction from adjacent terms, the practitioner example, and why the term still matters in 2026.
The article provides a playbook for correcting AI misinformation about your company. It outlines steps like verifying errors, finding sources, scoring source authority, issuing correct facts at higher authority, and re-testing. It also discusses ineffective methods like contacting AI companies directly or suing the model, emphasizing that building authoritative content is key to shaping AI outputs.
Malaysia's leading PR firms: Strategic Public Relations Group, Mileage Communications, and Edelman Malaysia, serving a market still shaped by the 1MDB scandal and MH370.
ChatGPT says your CEO went to Stanford. She went to Penn. Why AI engines hallucinate about brands, and how to close the citation gap before it compounds.
The article discusses how AI retrieval systems determine reputation, outlining the key "anchor surfaces" they use to synthesize information. It emphasizes the importance of adapting PR and marketing strategies to these new indexing methods, providing insights into what gets a subject favorably indexed and what doesn't. The text also highlights real-world examples of reputation shifts experienced by public figures and companies due to AI indexing.
Mental Health Awareness Month is the most crowded cause window on the marketing calendar. Five brands — Rare Beauty, Headspace, Bell Let's Talk, Unilever, Lululemon — show what durable commitment looks like versus performative activation.
