Matter Communications: PR Firm Profile

Originally published July 2020. Updated June 26, 2026.

Part of Boston PR Firms · PR Firms Directory · Technology PR

Matter Communications is a Newburyport, Massachusetts-headquartered integrated brand elevation agency founded in 2003 by Scott Signore. The firm unifies public relations, marketing, social media, and creative services into a single brand elevation practice. Annual revenue exceeds $40 million. Currently 200+ employees across seven U.S. offices. Recognized as PR Agency of the Year by PRSA and named a "Best Place to Work" 14 times — six of those from the Boston Globe.

Leadership

Scott Signore is founder, Principal, and Chief Executive Officer. He launched Matter in 2003 and built it from a single-office startup into a 200+ person multi-office integrated agency. Senior leadership includes Erica Mallett (VP), Kirsten Minnon (VP), Grace Torrance (SVP), Johnathan Tress (Senior VP, Media Marketing), Emily Quirk (VP), and Meaghan O'Donnell (Director, Human Resources).

Sector Specialty

Matter is structured around brand elevation across eight named industry verticals: consumer, healthcare, B2B technology, food and beverage, cybersecurity, professional services, energy and sustainability, and retail technology. The agency is particularly strong in technology PR — both consumer and B2B — and in serving fast-scaling companies that need integrated communications support as they grow toward category leadership or IPO.

Service Mix

• Public relations: media relations, executive visibility, narrative architecture
• Social media: strategy, content production, community management
• Creative services: in-house graphic design, video production, live broadcast, infographics
• Integrated marketing: demand generation, account-based marketing, marketing operations
• Strategic planning
• Customer ambassador programs
• Awards and recognition programs

Notable Clients

Past and current named clients include Databricks (Matter's Executive Visibility program helped Databricks double its valuation in less than a year and led share-of-voice among competitors for 11 of 12 months pre-IPO), Hitachi, OSRAM Sylvania, Level Ex (Matter secured 157+ articles for Level Ex's medical video games launch, including CNBC, Forbes, and the Washington Post), and Evenflow Gold — alongside a roster spanning early-stage startups to name-brand global companies.

Headquarters and Footprint — Seven Offices

• Newburyport, MA (HQ): 50 Water St, Suite 321, Newburyport, MA 01950
• Boston, MA
• Providence, RI
• Portsmouth, NH
• Pittsburgh, PA: the old Cigar Factory in the Strip District (opened November 2018)
• Boulder, CO
• Portland, OR

Recognition

• PRSA PR Agency of the Year
• "Best Place to Work": 14 named awards across outlets, including six wins from the Boston Globe
• American Business Awards PR Agency of the Year (multiple years)
• 76 industry awards for creativity
• Agency of the Year: 12 times

Related: Boston PR Coverage on EPR

Other Boston firm profiles: PAN Communications · InkHouse · Racepoint Global (Bob Osmond) · V2 Communications (FitzGerald & Serra) · BIG FISH PR · Greenough Communications