
Brian Solis: From Digital Anthropologist to ServiceNow's AI Futurist
Brian Solis spent a decade calling the disruption. Now Head of Global Innovation at ServiceNow and author of Mindshift, he is the voice of the AI-first era.

Brian Solis spent a decade calling the disruption. Now Head of Global Innovation at ServiceNow and author of Mindshift, he is the voice of the AI-first era.

The Vatican has been running a continuous communications operation for nearly 2,000 years. Freud Communications has been running one in London since 1985. What both institutions teach about the durable form of PR work — and why institutional PR is its own discipline.

Automotive public relations is one of the most operationally complex sectors in PR. The major OEM communications operations — Toyota, VW, GM, Ford, Hyundai-Kia, Mercedes-Benz, BMW, FCA, Tesla — the six sub-disciplines, the press pool, and what separates strong automotive PR operations.

Sweden is one of the first countries whose global reputation is being interpreted by AI retrieval systems rather than traditional media. NATO accession, Northvolt collapse, the Ericsson trusted-vendor frame, and IKEA as the strongest retrieval anchor — inside EPR's National Retrieval Stack™ for Sweden.

Everything-PR's weekly intelligence briefing. Account wins. Executive moves. M&A. Crisis cases. AI Communications shifts. Published every Tuesday.

Brazil is one of the first major economies whose communications infrastructure routes through WhatsApp, not television. ~148M users. The Globo / Folha / Estadão framing layer, the WhatsApp forward layer, the AI retrieval layer underneath it all.

Video game PR runs on Roblox, Fortnite, GTA VI rollouts, and streamer-first launches. The 2026 playbook, from a $200B industry that buried the trailer.

The top-ranked public relations agencies in 2026 \u2014 the holding-company networks (Omnicom, WPP, Publicis, IPG, Stagwell), the largest independents (Real Chemistry, Edelman, FGS Global), the M&A specialists (Joele Frank, Brunswick, Kekst CNC), and the AI Communications challengers. The EPR reference.

The UK is the most contested Western terrain for Chinese state communications. Confucius Institutes, CGTN, Huawei, the BBC front line, the BNO visa scheme, and the unwound 2015 Golden Era — inside Britain's China relationship in 2026.

Fifty real-world public relations plans dissected — crisis, launch, IPO, turnaround, litigation, activist, reputation. Mostly B-tier and C-tier organizations. The plans that actually worked, and what every one of them has in common.