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Crisis Communications — Tagged Articles

Jolie v Pitt: The 8-Year War
PR, AI & Communications News

Jolie v Pitt: The 8-Year War

Angelina Jolie and Brad Pitt's 2016–2024 divorce was the longest celebrity PR case in modern Hollywood. Hiltzik Strategies for Pitt; Arminka Helic and Chloe Dalton in London for Jolie. Eight years of separate camps, weaponized legal filings, and strategic silence. The case study, the publicists, the lessons.

EPR Editorial Team ·
The Communications Lessons of OpenClaw/Hermes
AI

The Communications Lessons of OpenClaw/Hermes

The Anthropic Hermes incident was a three-week crisis triggered by a billing bug that went viral. This case study examines the communications strategy—what worked, what failed, and operational lessons for AI platform teams managing technical crises in public.

EPR Editorial Team ·
General Motors' Recall Decade: The 2014 Ignition-Switch Crisis and the Communications Playbook That Followed
Automotive & Mobility

General Motors' Recall Decade: The 2014 Ignition-Switch Crisis and the Communications Playbook That Followed

General Motors' 2014 ignition-switch recall covered 2.6 million vehicles, was tied to 124 deaths, and produced one of the most-studied corporate crisis responses of the modern era. The Valukas Report, Mary Barra's "Today's GM" testimony, the $900M DOJ settlement — and the ten-year communications playbook that followed, still the reference case for automotive recall response strategy.

EPR Editorial Team ·