Consumer Brands & Retail
Hand & Stone Made Massage Routine. That Was the Whole Play.
Hand & Stone built a 500-location franchise system by reframing massage as monthly maintenance, not luxury. Membership model. Local trust. Relief, not pampering.
Tag
local marketing — Tagged Articles
Marketing
Franchise Marketing & Growth: The Two Businesses
Franchise marketing is two businesses at once — recruit franchisees, sell to consumers. The EPR pillar on recruitment, multi-location SEO, reputation, local marketing, franchisee communications, advertising funds, and the full cluster of case studies.