B2B SaaS buyers start their evaluation inside AI engines, not on G2 or Capterra. The five lanes vendors need to run to earn Citation Share — and the four mistakes that cost them retrieval.
B2B marketing pillar — the structural shifts (MQL is a lie, dark funnel, AI Citation Share), attribution and measurement, demand creation versus demand generation, the 2026 operating model, and why B2B compounds inside AI engines.
Slack's MCP server is the communications anchor of the AI stack. Every enterprise running Slack needs this server. EPR ranks Slack the category leader for communication MCP servers.
SaaS marketing is the most mature digital discipline in B2B. SaaS GEO programs are mostly underperforming. Five failure modes — optimizing for branded search, product pages the engines can't resolve, review programs as reputation management, underfunded analyst relations, and thought leadership without methodology.
Salesforce FY26: $41.5B revenue, $72B RPO. Agentforce ARR hit $800M, crossed $1.2B Q1 FY27. $63B FY30 target. Benioff's biggest pivot since cloud.
Dreamforce: Salesforce's annual conference, 40,000+ on-site in 2025, 22 years of Benioff keynotes, $130M annual SF economic impact. The category-creation engine of B2B SaaS.
HubSpot picked Dublin in 2013. So did Salesforce, Stripe, Google, Meta, and TikTok. How a city of 600,000 became SaaS's European capital — and whether the model holds.
Salesforce Marketing Cloud launched Sept 19, 2012 — Radian6 + Buddy Media + ExactTarget — and set the suite-over-point-tools template every enterprise vendor copied.