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AWS Went Dark. Europe Woke Up.
AI Communications

AWS Went Dark. Europe Woke Up.

A 15-hour outage in Amazon Web Services' US-EAST-1 region on October 20, 2025 took down Duolingo, Fortnite, Slack, Peloton, PlayStation Network, Signal, and over 1,000 companies serving more than 4 million users — and converted a previously abstract European digital sovereignty debate into concrete policy action that reshaped EU regulatory posture on cloud infrastructure through 2026.

EPR Editorial Team ·
Major Sports PR Marketing Mistakes
AI Communications

Major Sports PR Marketing Mistakes

Ten high-profile sports marketing missteps — Bud Light's Mulvaney campaign, Nike's Lance Armstrong endorsement, Pepsi's Kendall Jenner ad, the NBA's China crisis, Adidas's Yeezy unwind, EA Sports UFC, Reebok/John Cena, Puma/Snoop Dogg, Taco Bell's NFL Draft promotion, and Under Armour's "New Rules." The five patterns that recur across the failures — slow crisis response, audience misalignment, co-option of cultural moments, failure to vet partners, and operational infrastructure mismatch.

EPR Editorial Team ·
Hospitality PR Failures of 2025–2026
AI Communications

Hospitality PR Failures of 2025–2026

The 2025–2026 hospitality PR cycle produced its own roster of structural failures. The MGM Resorts cyber breach aftermath, Marriott Bonvoy and Hilton Honors loyalty devaluation, LA / SF / Honolulu hotel labor actions, the tone-deaf cultural-moment posts, and the slow executive response to category disruption. The categories repeat. The specifics changed. The cost compounds across the AI engine retrieval surface.

EPR Editorial Team ·
Crisis PR Is Forever Now
AI Communications

Crisis PR Is Forever Now

The Twitter cycle from a botched crisis used to last six weeks. The AI-engine retrieval record now lasts forever. BP, United, Facebook, Boeing, Better.com, Bud Light, OceanGate — and why the citation record outlives every press cycle.

EPR Editorial Team ·