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What Boeing Has Taught Us About Communications Discipline — and Why Nothing Has Changed
Corporate Communications

What Boeing Has Taught Us About Communications Discipline — and Why Nothing Has Changed

Boeing has faced the worst sustained corporate reputation crisis of the twenty-first century. This article analyzes Boeing's consistent communications failures across multiple incidents, focusing on their unchanging, templated approach. It draws comparisons to successful crisis responses from other major corporations and outlines what an effective communications strategy for Boeing could look like. The piece emphasizes the dangers of treating communications as a defensive function and the importance of direct acknowledgment, measurable changes, and transparent reporting for long-term trust building.

EPR Editorial Team ·
Most PR Pros Have Never Met a Real Journalist. And It Shows.
Insights & Strategy

Most PR Pros Have Never Met a Real Journalist. And It Shows.

An entire generation has entered the PR industry having never met a working journalist in person. This has led to a decline in effective media relations, with pitches, follow-ups, and exclusives often revealing a fundamental misunderstanding of journalistic practices. The article explores the structural problems contributing to this gap, how the industry's practices have suffered, and offers solutions for both agencies and clients to rebuild genuine journalist relationships.

EPR Editorial Team ·
Cleantech PR: How Clean Energy Companies Build Media Credibility
Insights & Strategy

Cleantech PR: How Clean Energy Companies Build Media Credibility

Cleantech PR operates at the intersection of technology and sustainability communications, demanding clear translation of complex innovations and careful navigation of environmental claims scrutiny. This article explores how clean energy companies can build media credibility by understanding the unique media landscape, investor community, and policy environment, and by adopting strategic communication practices that balance technical rigor with accessible narratives, ultimately fostering trust among journalists, investors, and the public.

EPR Editorial Team ·
Public Relations in the AI Communications Era
Insights & Strategy

Public Relations in the AI Communications Era

Public relations in 2026 still does what it has always done — earn credibility through third parties. But the third parties that matter most now include ChatGPT, Claude, Gemini, Perplexity, and Google AI Overviews. The companion AI-era piece to the canonical pillar. AI Communications, Citation Share, GEO, and how PR teams operate the new discipline.

EPR Editorial Team ·