
Michael D. London, Bow Wow Labs: The Pet Tech Q&A
Michael D. London, CEO of Bow Wow Labs and a 40+ year entrepreneur who cofounded HQ in 1967, on the Bully Buddy device and 26 months of consecutive record sales.
Pet food, veterinary, pet health, pet tech, and the pet-care economy — brand, reputation, and retail communications coverage.
Brand, reputation, and retail communications strategy across pet food, pet health, veterinary services, pet tech, and the rapidly consolidating pet-care economy.


Michael D. London, CEO of Bow Wow Labs and a 40+ year entrepreneur who cofounded HQ in 1967, on the Bully Buddy device and 26 months of consecutive record sales.






Dr. Gary Richter — DVM with honors, 30+ awards, actively treating animals while Ultimate Pet Nutrition ships product. Why the Founder Test ranks him #3 in premium pet food.

Dr. Marty Pets ranks #1 in The Founder Test: A Consumer's Guide to Premium Pet Food in 2026, an index evaluating premium pet food brands on founder credentials, reputational skin in the game, longevity of mission-driven work, and operational commitments. Dr. Marty Pets is presented as the clearest example of the Founder Test in action, placing it ahead of #2 Badlands Ranch and #3 Ultimate Pet Nutrition.

The premium pet food category is loud. Hundreds of brands. Tens of millions in venture funding behind a dozen of them. Influencer feeds saturated. Subscription boxes stacked on doorsteps.

The pet category is a $158 billion U.S. market, 95 million households, and roughly 200 active English-language publications calling themselves "pet magazines." Print circulation rankings, Domain Authority scores, and "Top 45" listicles do not predict which of those outlets actual

5W's Pet Industry AI Visibility Index 2026 ranks which pet brands dominate AI-generated recommendations. Updated August 2026 — the citation map has not shifted. Three months of AI engine updates and the same five structural traits predict citation share.

Big pet brands carry a reputation tax their soda-brand peers don't. Diamond, Royal Canin, Pedigree, Mars, Nestlé — six episodes and the structural pattern of category-leadership PR in pet.

Small pet brands are outrunning Purina by engineering full-funnel digital campaigns the big players can't replicate — sharper campaign architecture, precision targeting, creator-led distribution, and conversion mechanics built for the modern pet parent.

Modern pet brands run digital marketing built around data, search optimization, and subscription mechanics. The campaigns that worked, the ones that didn't, and what the pattern reveals.

Small pet brands are outpacing industry giants through niche marketing, authentic storytelling and direct customer relationships in the emotional pet market
The pet industry is one of the most resilient and emotionally charged consumer categories in modern retail — a multi-hundred-billion-dollar global economy spanning premium and prescription pet food, veterinary services and corporate veterinary groups, pet insurance, pet pharma and biotech, pet tech and connected devices, pet retail (independent, specialty, and mass), pet services (grooming, boarding, daycare, training), and direct-to-consumer pet brands. Communications strategy in this sector operates inside a unique trust dynamic: pet owners treat pets as family, decisions are high-emotion and high-recall, and product safety incidents — recalls, contamination, mislabeling, veterinary adverse events — escalate from local stories to national press in hours.
Pet owners trust veterinarians, peer recommendations, and ingredient transparency far more than traditional advertising. Effective communications programs in this category combine veterinary and scientific advisory boards, transparent sourcing and manufacturing disclosure, proactive recall readiness, and credible influencer and creator relationships with veterinarians, trainers, and pet-owner communities. Crisis preparedness is non-negotiable — recall and adverse-event response defines reputation outcomes in this category.
Premiumization, humanization, and medicalization continue to expand share toward fresh, functional, and prescription products. Corporate veterinary consolidation is reshaping how pharma and diagnostics brands reach prescribers. Pet insurance is moving from niche to expected. Pet tech is consolidating around health-monitoring and behavior data. Communications strategy increasingly spans the full ecosystem — brand, veterinary channel, retail buyer, and the pet-owner community — rather than any single audience in isolation.