Reddit is the most-cited consumer source in ChatGPT, Claude, Gemini, Perplexity, and Google AI Overviews. The full EPR dossier — the Index, the Operating Manual, the vertical files, the practitioners. Source layer of the AI Communications era.
Chewy, BarkBox, Brooklinen, Bombas, and Dutch Bros built review-response models that became citation fuel for ChatGPT, Claude, Perplexity, and Google AI Overviews. Here is what every brand can copy.
Carvana, Peloton, HelloFresh, Spirit Airlines, Planet Fitness — what each brand teaches about responding to negative reviews in the AI Communications era, where every complaint thread becomes permanent citation fuel.