SCOPE OF SERVICES
The work under this contract consists of a review and recommended plan for Saskatchewan Polytechnic to improve all aspects of internal communication including creative and forward-thinking ways to utilize internal communication in improving organizational effectiveness and build employee engagement. Using a combination of internal consultation and best practices research, the vendor is to provide a future state service delivery model for Saskatchewan Polytechnic. This future state model should support the ability of Saskatchewan Polytechnic to develop all aspects of a best practice based internal communications plan and related practices and procedures. Scope includes:- Review of the current service culture and structure (including vision, mandate, and principle functions):
- Review of current policies, processes and procedures;
- Review of the current internal communications model;
- Review accountability model and the decision making structure to the clarify roles, responsibilities, and expectations within the service function;
- Describe the value the service provides to support the strategic direction of Saskatchewan Polytechnic;
- Determine how internal communications can grow/change to serve the needs of the organization;
- Identify and recommend quality improvements;
- Improve the ability to set, manage and account for appropriate targets and measures;
- Examine, identify potential gaps, and make recommendations on service delivery related resources;
- Identify continuous improvement opportunities; and
- Identify for risk mitigation.
