The Tech & B2B SaaS Citation Share Study — 28 vendors, 64 prompts, 5 engines. The canonical study from EPR Research on how AI engines surface and rank enterprise software brands. The headline-finding case file is at /g2-owns-saas-buying-ai.
A 15-hour outage in Amazon Web Services' US-EAST-1 region on October 20, 2025 took down Duolingo, Fortnite, Slack, Peloton, PlayStation Network, Signal, and over 1,000 companies serving more than 4 million users — and converted a previously abstract European digital sovereignty debate into concrete policy action that reshaped EU regulatory posture on cloud infrastructure through 2026.
Amazon is the most-laid-off major employer in tech history — 30,000 corporate cuts in six months. On top of a decade-long warehouse reputation problem. The case study in what happens when operational excellence and workplace reputation diverge.