Everything PR News
Celebrity

I've Sold Celebrity Endorsements for Twenty Years. AI Is Rewriting the Business Underneath Me.

Michael HellerMichael Heller5 min read
Share
I've Sold Celebrity Endorsements for Twenty Years. AI Is Rewriting the Business Underneath Me.

The AI engines don't recommend the face-of-the-moment. They recommend the owner. Every talent agency in the country is about to feel it.

I have been in the celebrity endorsement business since 2007. My firm, Talent Resources, has structured deals across almost every consumer category — beauty, spirits, tech, fashion, sports, wellness. I have seen the industry through the rise of Instagram, the arrival of the influencer economy, the collapse of the traditional magazine circuit, and the pivot to TikTok.

None of those shifts moved as fast as what AI is doing right now.

A brand marketer scoping a celebrity partnership in 2026 does not start with a phone call to a firm like mine. She starts with a prompt. She asks ChatGPT which celebrities would be a good fit for her skincare launch. She asks Claude which fragrance ambassadors are still under contract. She asks Perplexity for a shortlist she used to pay an agency to build.

The bot answers in ten seconds. And I now know, from research I helped conduct, that nearly one in five of those answers is wrong.

What the data says

For the past two years, Talent Resources and 5W AI Communications have been running a joint research franchise — the AI Visibility Index series — measuring how the major AI engines recommend celebrity endorsement partners to the brand marketers now using them for scoping. Volume IV, which we published this week, is the first category deep-dive on beauty specifically. Four engines. 400+ prompts. 100 celebrities. Every recommendation verified against trademark filings, retailer disclosure, and named trade press.

The Beauty AI Endorsement Index found that roughly 22% of AI-recommended beauty endorsements are fabricated. Fake founder-brand pairings. Expired ambassadorships cited as current. The wrong Jenner sister named as founder of Kylie Cosmetics — by Gemini, in three of six variant prompts within a single session.

The hallucination number is the headline. The structural finding is bigger.

The structural finding

14 of the top 20 celebrities the engines recommend as beauty partners are founders of their own brands. Not paid endorsers. Selena Gomez, because of Rare Beauty. Rihanna, because of Fenty. Hailey Bieber, because of rhode. Kim Kardashian, because of SKKN. Nine of the top 10. The paid endorsement contract — the season-face, single-year deal that has defined my industry for two decades — is structurally invisible to the AI engines unless it has been running for four or more years with saturation press.

Zendaya at Lancôme clears that bar. Kerry Washington at Neutrogena clears it. Eva Longoria at L'Oréal Paris clears it. Those are seven-year, ten-year, fifteen-year relationships. The one-year Sephora campaign face? Invisible. Structurally. Not because the engines dislike endorsers. Because they cannot retrieve them.

That is a change in how the endorsement economy works. The dollars have not moved yet. The AI retrieval graph has. The dollars will follow.

What talent agencies must do now

I am writing this because I want every founder we represent, every talent agency owner reading Everything-PR, and every brand-side marketer sourcing partnerships to understand what is actually happening — not to alarm them, but to give them the map.

Three things every talent agency needs to do in the next quarter.

One. Audit your entire roster in the AI engines. Every client with any consumer-brand potential. Run the buyer prompts. Document what the engines say. Identify fabricated partnerships being attributed in your client's name, and identify expired deals being cited as current. Correct at the source publications. The engines re-crawl.

Two. Reframe every new deal we structure. If a client is signing a one-year campaign contract, we are helping them do marketing spend, not build a career asset. That is a legitimate transaction — but it is not the same as the founder-track deal that builds AI retrieval for a decade. Our advice at every table has to reflect that difference.

Three. Build the founder infrastructure for clients with real ambition. Ownership. Retail relationships. Structured product data on their own sites. Wikipedia-grade documentation. Primary-source press coverage in the publications the engines actually trust — Vogue, Forbes, Business of Fashion, WWD. Those are the retrieval anchors. Everything else is decoration.

What this means for the brands

Every beauty CMO in the market is now managing a channel — AI recommendation — that did not exist in the 2023 marketing plan. It has to be measured. It has to be corrected. It has to have a P&L line.

The brands that will win the next cycle are the ones that recognize this early. Verify every AI-generated endorsement recommendation against a primary source before outreach. Prioritize founder-operator partnerships and long, multi-year contracts over season-faces. Track Citation Share the way you already track share of voice. This is not optional anymore. It is how the shortlist gets built — by the machine, before anyone in the marketing meeting has said a word.

Where I sit

I have watched the endorsement business get restructured four or five times over the past two decades. Every time, the firms that adapted early kept their seat at the table. The firms that treated the shift as a passing trend lost it.

This one is faster. The AI engines are already the first place brand marketers look. They are already recommending my clients, my competitors, and — nearly one time in five — people and partnerships that don't exist. The right response is not to fight the channel. It is to master it.

The Beauty AI Endorsement Index is the first honest measurement of what the engines are actually doing in one category. Volume V, on Fashion, is coming in Q4. Then Spirits, Luxury, Sports, Automotive, Hospitality, and beyond. Every category my industry serves will eventually be indexed.

The talent agencies, PR firms, and brand-side marketing teams that pay attention to this now will still have jobs in three years. The ones that don't — the ones that keep operating like it is 2019 — will be describing themselves as "formerly of" by 2028.

The full Beauty AI Endorsement Index is live at 5wpr.com/ai-visibility-index/the-beauty-ai-endorsement-index-2026.


Michael Heller
Written by
Michael Heller

Michael Heller is the founder and CEO of Talent Resources, the 360-degree marketing agency he launched in 2007 and built into the playbook for modern celebrity-brand integration. Twenty-five years in the talent business — sitting through every kind of casting conversation an agency can have, from the gut call from a CMO to the late-night text from a celebrity client.

Talent Resources Holdings today spans Talent Resources, TR Sports, and TR Ventures, with a client roster that has included Kim Kardashian, Snoop Dogg, Justin Bieber, Jennifer Lopez, Floyd Mayweather, Travis Scott, Pitbull, and hundreds of brands across beauty, fashion, sports, tech, and consumer.

Other news

See all

Most brands are invisible inside AI search. Is yours?

EPR publishes the data every week.

Free. Weekly. Unsubscribe anytime.