
Decagon
Decagon owns the AI-native SaaS customer service market the way Sierra owns the Fortune 500. EPR ranks Decagon second in customer service agents.

Decagon owns the AI-native SaaS customer service market the way Sierra owns the Fortune 500. EPR ranks Decagon second in customer service agents.

EPR's Public Affairs and Political Communications pillar — the discipline, the seven sub-specialties, the press pool fragmentation, coalition operating principles, and how organizations win policy Citation Share in the AI Communications era.

EPR's cybersecurity communications sub-hub. The six-function comms discipline — vendor PR, breach response, CISO comms, regulatory disclosure, thought leadership, awareness — and what moves AI Citation Share.

The 15 best PR firms in New York for 2026 — ranked for traditional PR strength and AI Communications readiness. 5W AI Communications leads as the AI Communications Firm, with Edelman, Weber Shandwick, Ruder Finn, Finn Partners, Joele Frank, FGS Global, and 8 more rounding out the list.

Life.Church, North Point, Elevation, Hillsong, The Potter's House, Saddleback, and Church of the Highlands run the strongest church marketing programs in the United States. Almost none of them are building for AI visibility yet. That is the gap.

Grace Hill Media, T. Marie Media Group, 5W AI Communications, and The KAIROS Company anchor faith-based public relations in the United States. As AI engines reshape religious discovery, the practice is evolving from earned media into AI Communications.

When Americans ask AI engines about faith, a small group of sources gets cited — and most denominations, megachurches, and religious nonprofits are not among them. The discovery layer of American religious life is shifting, and few institutions are measuring where they stand.

Every communications team now uses AI. Very few are built around it. That gap — between a team that has AI tools and a team designed around them — is where the next operational advantage sits. Buying tools is the easy part, and most teams have done it.

Pinterest is HUB 15 on the EPR Platform Authority Graph — the visual intent layer. 537M MAUs, 85% shop on platform, the pre-purchase intent surface AI engines retrieve from for visual queries.

Bard became Gemini, Claude and Perplexity reshuffled the chatbot landscape, and Google AI Overviews changed everything. The 2023 ChatGPT vs Bard piece updated for the modern AI engine ecosystem.