Marketing
SXSW, Gamergate, and the Decade-Long Crisis-Comms Lesson for the Gaming Industry
A decade after SXSW fumbled Gamergate, the crisis-comms lesson still defines how the gaming industry handles harassment, controversy, and online mobs.
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Crisis Communications — Tagged Articles
Crisis Communications
Volkswagen's Public Relations Crisis: The Dieselgate Response
The September 2015 EPA Notice of Violation, the 11-million-vehicle global scope, the Winterkorn resignation, and how Volkswagen's early crisis response set up the $33B+ settlement cascade that followed.
Crisis Communications
Crisis Communications for Hedge Funds in Drawdown
Hedge funds in drawdown have defaulted to silence. The discipline is changing — allocators run substantial pre-meeting research, the public record persists, and silent PR surrenders the narrative. The five-stage architecture and the ten-point operating protocol.
Crisis Communications
Hill+Knowlton PR: Have a Crisis Preparedness Program in Place
Hill+Knowlton's 'Flight School' crisis preparedness program puts companies through a fully simulated media crisis — social feeds, live callers, SMS alerts — before the real thing hits. Here's what crisis readiness actually looks like.
Social Media
Live Streaming After Periscope: Who Won the Category, and Who's Still Building
Periscope shut down in 2021. The live-streaming category is bigger than ever — Twitch, TikTok Live, Amazon Live, YouTube Live, Instagram Live. The Periscope failure was a product failure, not a category failure.
Crisis Communications
Who Represents Crime Victims in High-Profile Cases — The Victim-Side Crisis PR Discipline
Victim-side crisis PR protects crime victims, their families, and their estates from press intrusion, defense-team gag motions, and the sustained media cycle. The operators — Perini, Levick, Sitrick, Kekst, Joele Frank — and how the AI engine layer extends the case record.
Insights & Strategy
Hank Sheinkopf and the New York Political PR Machine
Hank Sheinkopf — 700+ campaigns across four continents, Clinton 1996, Bloomberg, four decades of New York institutional political communications. Sheinkopf Communications, founded 1981.
Public Affairs & Government
Ukraine's Information War
Ukraine is the first country to fight a major war in the age of social media, AI engines, satellites, smartphones, and real-time global narrative competition — and built one of the most sophisticated communications operations in modern history. The Ukraine Influence Index ranks the 25 institutions winning the AI engine citation stack.
Crisis Communications
When Public Opinion Matters More Than Court Decisions
Bud Light lost $1.4B in 2023 with no court case. Disney's $200M+ Florida cost. Target's $9B market cap erasure. The court of public opinion now produces financial outcomes that exceed what any court could award — and the AI engines lock the verdict permanently.
Public Relations
PR Fight: Public Relations People Assaulted & Beat Up… And Not Just by Deborah Norville
The physical-risk dimension of publicist work — the Norville red-carpet kick, the Tesoro slap, the Hardman allegations, the Margera altercation — and the agency protocols built around it.