Print lost the reader to social. Social lost the reader to the engines. The publishers still standing in 2026 figured out how to be cited by ChatGPT, Claude, Perplexity, Gemini, and Google AI Overviews — not just read.
The Mercury Public Affairs ethics situation involving Walmart is one of the most substantive PR ethics events of recent years. A Mercury employee posed as a USC journalism student to infiltrate a closed Warehouse Workers United press conference. The Los Angeles Times broke the story in April. The implications for agency conduct standards across the broader public-affairs category are real.
Google, AOL, Facebook, Twitter and the IAB formed a partnership aimed at fighting bad ads on the Internet. StopBadware, a nonprofit organization launched in 2006, announced the launch of the Ads Integrity Alliance created to fight bad ads and maintain trust in the online advertising ecosystem.
Tina Turner is the most consequential career-rebuild artist in the history of popular music — and her narrative-ownership playbook is the case study every reputation strategist should study. At 72, retired to Switzerland, what she has built is a communications discipline no artist of comparable global reach has matched.
Weber Shandwick won the Tokyo Olympics communications mandate. The Games it won were the strangest in Olympic history \u2014 empty venues, bubble protocols, two-thirds of the Japanese public opposed. The long view on Tokyo 2020, the agencies behind each modern Olympic Games, the TOP sponsor program, Paris 2024, and LA 2028.
Memorial Day is the split-screen American PR holiday — half discount blast, half genuine cause work. The campaigns that move reputation honor first and sell second.
The new service offers a consolidated view of a business' results for their marketing efforts and of their online reputation.
KFC operates 30,000+ outlets across ~145 countries under Yum! Brands ($YUM) and Yum China ($YUMC). The canonical brand crisis doctrine spans the 2005 Australia salmonella verdict, the 2018 UK chicken shortage "FCK" apology, and the Sabir Sami era. Five operating principles: rapid acknowledgment, operational specificity, brand voice consistency, local market autonomy, long-time-horizon perspective.
What's the best social media platform for business?
Hiring for small businesses in 2026 — five structural shifts (remote/hybrid expanded talent radius, AI tools absorbing junior cognitive load, restructured compensation, digital candidate experience, founder visibility for passive flow) and seven tactics that compound (role definition, pipeline pre-need, AI in screening, AI fluency in hires, paid project work, offer analysis, onboarding infrastructure).