technology

Provide Customer Service Like a Boss: Best Website Plug-ins

Another Toyota Recall Shakes Confidence in the Brand

Toyota announced today a voluntary recall involving approximately 245,000 2006 through 2007 Lexus GS300/350, 2006 through early 2009 Lexus IS250, and 2006 through early 2008 Lexus IS350 vehicles sold in the U.S.

Goldman's Facebook Valuation Challenged by Semantic Technology

Goldman Sachs and other investors want you to believe Facebook is valued at $50 billion. But somehow the numbers and the news just don't add up. Scientists at hakia launched a stock analysis tool two weeks ago called SENSEnews which indicates Facebook's value at only $14 billion. Or about the same earnings to value ration as Microsoft and other successful companies. Why does Goldman want you to believe the $50 billion number? That should be painfully obvious by now.

Qwiki - Perhaps the Game Changer We've Been Waiting For

Qwiki, an invitation-only alpha startup, announced today that it closed $8 million in Series A funding.

Video Ads Audience on the Rise

More than 84.6 percent of the U.S. Internet audience viewed online video, and video ads accounted for 16.4 percent of all videos viewed.

HTML5 Renaming Reflects Web Power Struggle

HTML should just be HTML with no number attached to it Ian Hickson, the specification editor from WHATWG argued.

Apple Has More than Jobs

It's premature to speak of a "world without Steve Jobs" - although Apple's CEO takes an indefinite leave of absence, he is still around.

FanGager Helps Brands Manage and Engage Fans

FanGager gives brands the ability to know who are their top fans and the simplest way to interact with them. The result? Real social media ROI.

Skype to Acquire Qik Mobile Video Software

More smart PR and marketing opportunities from Skype: the company will acquire Qik - mobile video software technology for smartphones and tablet computers.

HP Hires Former SAP Exec as Head of PR

Hewlett-Packard Co hired former SAP AG executive Bill Wohl to handle communications after the resignation of their Chief Marketing Officer, Michael Mendenhall. Wohl will serve as chief communications officer at Palo Alto based HP, reporting directly to Chief Executive Officer Leo Apotheker, another SAP veteran.