Cybersecurity has long been seen as a technical problem, but in reality, it is a communications problem. This article argues that cybersecurity public relations is the most underrated line of defense, crucial for managing public perception, building trust, and protecting a company's reputation during and after a cyber incident.
ReputationDefender, founded in 2006, largely invented the consumer reputation management industry. Now owned by Gen Digital (Norton, Avast), it offers services including search result improvement, digital privacy, and data-broker removal. The firm recently launched Total Radius, an AI-powered service for public-facing individuals, connecting online data exposure to physical safety risk. This article is part of EPR's profile series on the reputation management industry.
By 2026, cybersecurity marketing evolved past fear-based messaging. This article spotlights 25 campaigns that redefined success through clarity, credibility, and proof, demonstrating control and earning trust in the cybersecurity landscape.
Smart-contract exploits, bridge breaches, and exchange hacks are common in crypto. This article examines the crisis communication playbooks of Ronin, Wormhole, and Bybit, highlighting the importance of fast, credible responses and the costs of slow detection. Learn how to navigate a crypto hack, from immediate disclosure to securing user funds and coordinating with partners.
One malicious npm package. One silent edit to ~/.claude.json. That is enough to place an attacker between Anthropic's Claude Code and every SaaS platform connected through MCP.
The SEC's four-day disclosure window for material cyber incidents requires a disciplined, pre-planned response. This is the hour-by-hour playbook for the 96-hour cycle, from materiality determination to filing.
The choice of a forensic incident response firm like Mandiant or CrowdStrike is a strategic communications decision that shapes the public narrative of a data breach. The vendor's brand halo is often attributed to the story.
Cyber insurance underwriters now scrutinize a company's crisis communications readiness, including playbooks and media training. Documented comms readiness can lower premiums by 12-22%.
The CISO's board briefing is now a regulated, auditable communication. A successful briefing has a four-part structure covering threat landscape, readiness, material-event protocols, and disclosure governance.