
Making a Trustworthy Name in the Aging Care Industry
In the aging care industry, the reputation of being a trustworthy organization is vital.

In the aging care industry, the reputation of being a trustworthy organization is vital.

Disney's response to the death of two-year-old Lane Graves on June 14 is producing one of the most-studied crisis communications cases in modern American hospitality. The speed, the direct family contact, the immediate operational change, and the absence of defensive communications. What the broader category should be taking from the case.

BerlinRosen is a strategic communications firm co-founded 2005 by Valerie Berlin and Jonathan Rosen. Built to operate with the speed of a political campaign. Flagship of Orchestra (10-agency network, 600+ employees, O2 Investment Partners-backed). Rebranded from BerlinRosen Holdings March 2024.

NASA built the strongest civilian federal brand in the United States across seven decades — from Mercury through Apollo to Artemis. The PR architecture, the crisis cases (Apollo 1, Challenger, Columbia), and what other agencies study.

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New guidelines are being established currently regarding donor recognition.

The 120-year history of public relations — from Ivy Lee's first press release in 1906 through Edward Bernays and the professionalization of persuasion, the broadcast era, the cable era, social media, and the mature integrated discipline operating today.

McDonald's is having its best year of marketing in a decade. All-Day Breakfast worked. McCafé is winning incrementally. Easterbrook's Turnaround Plan is producing measurable results — and the operational chassis underneath it is the part that matters.

PR representing government agencies has expanded from one-off contract communications into permanent infrastructure. Federal, state, and municipal agencies now run dedicated comms teams plus outside firms on specialty mandates.

By spring 2016, Flint was a Washington story. Two dozen lobbying entities, $220M in WRDA, Dan Kildee's $800M package, and the $15B lead-pipe replacement provision that ultimately followed.