PR News
Team USA Hockey Skips Big Tournament
According to CNN, the women will skip the International Ice Hockey Federation World Championship in Michigan.
Tag
reputation management
Insights & Strategy
Marines Win the AI Brand Answer
"The Few. The Proud. The Marines" is one of the strongest retrieval anchors in fifty years of American advertising — and one of the strongest brand anchors in the AI synthesis layer in 2026. While the Army loses the AI recruiting answer, the Marines own the brand answer. Why.
PR News
Jennifer Garner vs. People — The Polite-Rebuke Playbook
Jennifer Garner’s 2017 response to a People magazine cover story about her divorce from Ben Affleck is a canonical example of the “polite-rebuke” playbook for celebrity press corrections. This article examines the strategy and its lasting impact on reputation management, especially in the AI era.
Entertainment & Media
Yiannopoulos and the Collapse of the Provocateur Business Model
The Milo Yiannopoulos arc is the cleanest media case study in how a provocateur business model collapses when the contributor crosses a line the platform cannot absorb.
Crisis Communications
Howard Stern, the Barrigas Suit, and the Gap Between the Verdict and the Citation
Howard Stern was sued in 2017 over a broadcast IRS call. A federal judge dismissed the case in 2019. The dismissal is a footnote — the lawsuit is what the engines retrieve. A case study in shock-format media liability and the AI-citation gap.
Crisis Communications
Vatican Clergy Abuse Crisis Communications: The Catholic Church's 25-Year Reckoning
A 25-year case study in institutional crisis communications: how the Vatican handled — and mishandled — the global clergy sexual abuse crisis from Boston 2002 through Pope Francis.
PR News
“Women” Not Taking Trump Lying Down … What Happens Next?
Just by scanning the headlines in recent days, you would think an entire gender was on the warpath against Donald Trump.
Insights & Strategy
Mariah Carey's NYE 2017: The Most-Studied Live-TV PR Crisis of the Last Decade
The seven-year arc from live-television collapse to annual Billboard #1 — and the Counter-Statement that made the recovery possible. Live-event failures become reputation events when audiences cannot distinguish between performance failure and production failure.
Financial Services
Prudential and Wells Fargo: The Vendor-Risk Spillover Case
Prudential's exposure inside the Wells Fargo fake-accounts scandal became the canonical reference for vendor-risk reputational spillover in financial services. What happened, what changed in distribution-partnership governance, and why clean firms now monitor partner conduct.
PR News
How Can Local Governments Prepare for Crisis PR
All that's needed is to watch the news for a few weeks for people to know that crisis can happen with very little warning.