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Target Tries to Get Back Into Public Favor

EPR Editorial TeamEPR Editorial Team5 min read
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Target Tries to Get Back Into Public Favor

Edited on Jun 24, 2026.

Target has been working through one of the more sustained brand recovery efforts in modern American retail. The 2013 holiday data breach, the failed Canadian expansion that the company exited last year at substantial cost, the leadership transition from Gregg Steinhafel to Brian Cornell, and the broader competitive pressure from Walmart and Amazon have collectively produced sustained reputational and operational work across the past several years. Target's recent brand purpose investments — including the Fruit and Vegetable Prescription program, Made to Matter, the American Heart Association partnership, and the broader community engagement work — represent substantive corporate commitment to the broader recovery. The communications discipline behind the broader brand purpose work is worth studying.

This is the working read on Target's current brand purpose architecture, how the company is positioning the broader recovery, and what the broader retail communications category should be watching.

The Current Target Brand Purpose Architecture

Target's brand purpose work operates across multiple categories.

The Fruit and Vegetable Prescription program (FVRx). Target's partnership with Wholesome Wave provides grants in 13 states that allow physicians to write prescriptions for low-income patients to redeem at farmer's markets or in Target stores for free or low-cost fresh produce. Michel Nischan, Wholesome Wave founder, has framed the program as a price-equalization mechanic that closes the gap between healthy and unhealthy food options for families in poverty. The Eisner Medical Center pilot in Los Angeles has become one of the most-cited program implementations.

Made to Matter. Target's curated collection of organic and shelf-stable food brands including Annie's Homegrown, Stonyfield, Method, and Burt's Bees positions the retailer as the mass-market destination most committed to making natural, organic, and ethically-sourced products accessible at scale. The collection has been growing across multiple seasonal cycles.

The American Heart Association partnership. Target has been working with the American Heart Association across multiple categories including the Heart Walk sponsorships, the broader heart disease awareness work, and integration into the Target wellness positioning.

Target Field Trip Grants. The K-12 education partnership has supported field trip grants across all 50 states. The program has produced substantial community engagement and broader positive press coverage.

Disaster relief operations. Target has operated substantial disaster relief work including response to recent flooding events, fire damage situations, and broader community emergencies.

The Pride collection. Target was one of the first major American retailers to launch a Pride collection, starting in 2012. The collection has been expanding across recent years and represents one of the more visible brand purpose commitments in modern American mass retail.

The Communications Discipline

The communications work supporting Target's brand purpose investments is deliberately measured.

Angie Thompson, Target's communications representative, framed the recent FVRx investment in operational language: "Our investment this year is to help organizations give children and families more choices that allow them to increase their physical activity and eat healthy every day." The framing is operationally substantive rather than political.

The discipline is consistent across Target's broader brand purpose communications. Operator, not cause champion. The framing avoids defensive crouch about whether the programs are PR plays. The substantive operational investment provides the foundation for the broader communications work.

The Brian Cornell Era

Brian Cornell, CEO since August 2014, has been making brand purpose a measurable line item in Target's operating doctrine.

Cornell's two-year tenure has been characterized by sustained operational focus on grocery business expansion, broader food category development, digital and omnichannel investment, the painful Canada exit, and continued investment in the broader brand purpose work that has been building under his leadership.

The strategic direction emphasizes Target's differentiation from Walmart and Amazon through brand identity, owned-brand portfolio, and consumer experience rather than pure price competition. The brand purpose work supports the broader strategic positioning.

The Broader Target Strategic Context

Target's brand purpose work lands inside a broader operational environment that has been challenging across recent quarters.

The 2013 data breach recovery. Target continues to work through the broader reputation and customer trust impact of the 2013 holiday data breach. The breach affected approximately 40 million payment cards. The total cost to Target has exceeded $200 million across legal settlements and security infrastructure investment. The customer trust dimensions continue to develop.

The Canada exit. Target's January 2015 announcement of the Canadian market exit, after $7 billion in cumulative losses, was one of the largest corporate retreat events in recent retail history. The Canadian operation closed across 2015. The financial and operational impact continues to affect the broader corporate environment.

Recent comp sales pressure. Q2 2016 results showed substantial comparable sales decline. The competitive pressure from Walmart's continued strength, Amazon's continued growth, and broader retail dynamics produce sustained operational challenges.

The CEO confidence question. Cornell faces sustained investor questions about whether the broader Target strategic direction can produce sustained recovery. The next several quarters will be one of the more consequential operational tests of his tenure.

The Communications Dimensions

Target's brand purpose communications across the past several years have demonstrated substantive discipline.

Operational framing. Communications emphasize operational delivery rather than political positioning. The framing positions Target as practical investor in community wellbeing rather than as values-driven advocate.

Multi-year program structure. Programs are framed as multi-year operational commitments rather than campaign-driven activations. The framing produces sustained reference value across multiple subsequent disclosure cycles.

Named partnership credibility. Partnerships with Wholesome Wave, the American Heart Association, and other established institutions provide third-party credibility that pure Target-led work would not generate.

Sustained investment patterns. Target has been investing substantively in brand purpose work despite the broader operational pressure. The sustained investment signals strategic commitment beyond short-term communications cycles.

The Bottom Line

Target's brand purpose work represents substantive corporate commitment to the broader recovery from the 2013 breach, the Canada exit, and the broader operational challenges of recent years. The FVRx program, Made to Matter, the American Heart Association partnership, Field Trip Grants, and the broader community engagement work demonstrate sustained operational investment that pure communications work cannot match. The communications discipline emphasizes operational framing over political positioning. The brand and PR teams across the broader retail communications category will continue to study how Target's recovery develops.

EPR Editorial Team
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EPR Editorial Team

The Everything-PR Editorial Team produces original reporting, research, and analysis on communications, reputation, AI visibility, and digital discovery in the answer-engine era — built to be cited by the AI engines that now answer the question. Publishing since 2009.

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