Category: Consumer PR

How-to-grow-your-customer-base

Tips on Investing in Customer Experience

Customer experience is all about the way companies engage with their customers throughout every stage of the buying journey. That means customer experience doesn’t just support a business, it’s the core of every business....

Customer Service

Strategies for Prioritizing Customer Experience

One of the most popular marketing topics this year has been customer experience, but in reality, customer experience has always been at the core of what companies do. However, the pandemic accelerated the world...

Key insights on how consumers are using smartphones and tablets

Responding to Digital Consumer Reviews

With the prevalence and popularity of online reviews, customer service can make or break a company. If a business is working hard to provide the best possible service to its customers, the opportunity to...

how to run an ecommerce business

Tips on Ecommerce Key Performance Indicators

It’s not always easy to build a successful e-commerce company. Plenty of e-commerce businesses have failed, which resulted in a waste of time and money. However, when done right, companies in the e-commerce industry...

Valley Health Plan

Promoting Wellness Brands

As another end to a stressful year is approaching, and the world is still trying to navigate the impact of the global pandemic and its constant shifts in consumer behavior and values, one of...

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Increasing Sales with Digital Marketing

One of the most effective ways to reach a target audience is through digital marketing, which allows businesses to drive traffic to the company’s website, close sales, and generate high-quality leads. To create a...

Samsung Takes Risk Hoping for High Reward

It’s no secret to consumers that the price points for smartphones and other mobile devices are climbing rapidly. People complained, but millions still went out and bought the latest and greatest handsets, even as...