
Unilever and the Digital PR Paradox
Discover how Unilever navigates digital PR challenges when purpose-driven branding meets online scrutiny, credibility demands and the cost of vocal activism
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Discover how Unilever navigates digital PR challenges when purpose-driven branding meets online scrutiny, credibility demands and the cost of vocal activism

Innovation in PR is no longer positioning — it's Citation Share. Why becoming the answer inside AI engines is the new test for the innovative PR firm.

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Today we have a feature interview with Valerie Christopherson.

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A social media crisis used to have a news cycle. That cycle is over. The crisis now lives inside the AI engines that answer the question — and the brand's preferred narrative has to be re-ingested before the engines stop citing the old story.

Video is no longer a marketing channel. It is citation infrastructure. Red Bull, GoPro, Patagonia, MrBeast — the brands publishing video as structured, captioned assets compound Citation Share inside the AI engines. The brands that don't, don't.
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