
Mariela Ivanier: Founder, VERBO Comunicación, Argentina
Mariela Ivanier founded VERBO in Buenos Aires in 1993, building a strategic and crisis communications firm behind cases including AMIA and Papel Prensa.
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Mariela Ivanier founded VERBO in Buenos Aires in 1993, building a strategic and crisis communications firm behind cases including AMIA and Papel Prensa.

PR crisis management in the first 24 hours determines the trajectory of everything that follows. The step-by-step playbook for the most consequential window in any crisis response.

$300M+ in venture funding across two dozen GEO startups. Profound at $1B. Bluefish claims 10% of the Fortune 500. Peec AI grew to $4M ARR in ten months. Ahrefs, Semrush, Conductor, BrightEdge, HubSpot push back with GEO modules. The funding table, the incumbent response, and the three structural questions for 2027.

Fintech PR in 2026 looks nothing like fintech PR in 2018. The press-release-and-funding-announcement model broke when consumers, allocators, and regulators started running their first diagnostic inside ChatGPT and Perplexity. Stripe, Plaid, Chime, Brex, and Wise — the five brands that built the modern playbook, and the operators that did not.

More than half of communications tasks now overlap with what LLMs already do. The data says the field isn't dying — it's restructuring around the practitioners who use AI.

Toyota's 2025 hybrid battery recall and Southwest's 2025 operational disruption — two crisis-PR cases that strengthened trust instead of eroding it. Side-by-side across seven operating dimensions.

As PR continues to evolve with advancements in technology and shifts in media consumption, new opportunities are arising.

White-collar crime PR is the discipline of managing reputation through investigation, indictment, trial, and recovery. The two operating models (transparency vs. containment), the modern reference cases (SBF, Holmes, Boeing), and the AI engine substrate shift that now defines post-matter reputation work.

Five PR disciplines that actually move the needle — cultural position, founder visibility, original data, crisis architecture, and AI engine optimization. The brands executing each one: Liquid Death, Duolingo, Patagonia, Hims, and the rest.

The inaugural Mobile Wallets Citation Share Index 2026 — which mobile wallets and P2P payment apps ChatGPT, Claude, Gemini, Perplexity, and Google AI Overviews actually cite. Apple Pay holds 28.6%. Venmo owns P2P. Zelle carries a fraud caveat.
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