Crisis Communications
Kahf Football Meme Apology and Malaysia Boycott Timeline
Kahf deleted a football meme and apologized after Malaysians called for a boycott. See the timeline, celebrity reactions and what regional brands should do.
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Crisis Communications — Tagged Articles
Crisis Communications
True Food Kitchen Bankruptcy: Oprah's Role Explained
True Food Kitchen filed Chapter 11 on Oct. 4, 2026, closing 12 restaurants and keeping 34 open. The facts, the company's explanation, its statement on Oprah Winfrey's role, and what brands should prepare before a filing.
Technology
Why CISOs Are Now Spokespeople, and Most Aren't Ready
The SEC's four-day disclosure rule and the SolarWinds case made CISOs personally exposed public spokespeople. Most have no media training for the role.
Crisis Communications
Ford Public Relations: Pinto to the Mulally Turnaround
Ford public relations from the Pinto scandal and Firestone tire crisis to the Mulally bailout refusal, with sourced lessons for crisis and leadership communications.
Crisis Communications
Converse Ad Backlash: What 15 Days Online Revealed
Converse removed a Chuck 70 X image 15 days after posting it. A timeline of the apology, what it left unexplained, and four checks brands can run before posting campaign images.
Crisis Communications
Wendy's Chili Finger Hoax: A Crisis Comms Case Study
How a planted fingertip in a bowl of chili cost Wendy's 2.5 million dollars in sales, and how the chain's calm, fact-first response became a textbook false claim defense.
Crisis Communications
Mitsubishi Fuel Economy Scandal: PR Lessons From 2016
Mitsubishi's 2016 fuel economy scandal, explained: how Nissan exposed it, what the cover-up cost, the executive fallout and five crisis PR lessons.
Financial Services
Mastercard Marketing and PR: The Priceless Playbook
How Mastercard's marketing and PR work: the Priceless campaign, the 2019 logo change, cause programs, the Russia statement, and lessons brands can copy.
Religion
Scientology Public Relations: Inside the Church's PR War
How the Church of Scientology manages its public relations: litigation, Time magazine, the IRS deal, Danny Masterson and the Scientology Network, analyzed.
Technology
Steve Jobs PR Strategy: How Apple's CEO Became Its Story
Steve Jobs PR strategy relied on keynotes, one-idea launches and fix-first crisis response. See how Think Different, the iPhone and Antennagate show it.