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The allegations rocked the very foundations of one of the world’s largest religions. Catholic clergy were being accused of vile crimes against the children they had been called and commissioned to serve. Not in...
Allegations of sexual misconduct can sink a political career or at least raise serious doubts and leave a wide-open lane for a challenger in the next election cycle. But when you openly admit to...
Just by scanning the headlines in recent days, you would think an entire gender was on the warpath against Donald Trump. Every news agency covered the so-called “Million Women March” which descended on Washington...
If you are judging just by the standard news headlines, Samsung had a pretty rough 2016. From some of its phones exploding and, eventually being banned on U.S. airplanes, to washing machines that also exploded...
Let’s face it, there are likely to be several corporations every year that run afoul of the public in one way or another. Some of the problems are mainly about poor timing and bad...
Ever since they got caught trying to scam U.S. emissions inspectors with their diesel vehicles, Volkswagen has been fighting two parallel battles. One group was working to repair the massive public relations damage done...
This advice is not new: When it comes to a PR crisis, own up to the mistake quickly. Don’t deflect blame, don’t try to sweep it under the rug; admit the problem, do what...
When it was reported that Wells Fargo had created untold numbers of fake bank and credit accounts in order to meet quotas, the public was furious. Thousands of employees, including some management, were fired...
All that’s needed is to watch the news for a few weeks for people to know that crisis can happen with very little warning. Natural disasters – flooding, earthquakes, tornados, and blizzards offer little...
Financially, the numbers at SeaWorld theme parks continue to fall. Attendance really hasn’t picked up much either. This has led to a recent announcement that the company will be eliminating more than 300 jobs...
