
Lauren Reed, REED Public Relations: The Nashville Agency and the COVID Hotline
Lauren Reed founded Nashville-based REED PR. The COVID-19 Hotline pivot that landed New York Times coverage and the agency's best year of revenue ever.
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Lauren Reed founded Nashville-based REED PR. The COVID-19 Hotline pivot that landed New York Times coverage and the agency's best year of revenue ever.

Explore how Mecca's 50-Cent Face campaign backfired when beauty TikToker exposed unrealistic usage calculations, turning affordability marketing into trust crisis.

A retrospective on the 2020 Morning Consult behavioral survey — which pandemic-era consumer shifts held up by 2026, and where the demographic signal pointed.

Next PR (formerly SSPR) is the Chicago-headquartered communications agency founded in 1978 by Steve Simon as S&S Public Relations — one of the longest-running independent PR firms in the United States. CEO Heather Kelly since 2015. 99 staff across five continents. $15M+ annual revenue.

EPR's mid-era profile of APCO Worldwide — the post-2004 independent rebuild under Margery Kraus, the 2013 Champion Brand Index from APCO Insight, the 2014/2015 CEO transition to Brad Staples, and the practice buildout that defined the firm through 2018.

Johnson and Johnson: the brand that wrote the Tylenol crisis playbook, the company now operating under the Kenvue spinoff and the multi-decade talc liability case. The pharma-primary view.

GEO is one discipline. In practice it is twelve disciplines. What wins GEO in cannabis does not win it in financial services. A practitioner reference for how the discipline shapes differently across financial services, healthcare, legal, beauty, technology, travel, real estate, retail, cannabis, alcohol, crisis, and higher ed.

A platform crisis communications case study: TripAdvisor's 2017–2019 sexual assault review policy crisis, the badge system response, and what The Guardian investigation revealed.

India Tourism Development Corporation (ITDC), the Incredible India brand, and how India's $200 billion visitor economy communicates through a multi-layer government and private-sector apparatus.

Austin & Associates has been hired as the public relations firm for Dr.
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